I'm just glad none of my other techs got this phone to work on. Replacing the proximity will be the easy fix, but small things like this bug the mess out of me. Thanks! The screen will turn green, indicating that the sensor is working fine. It's the aftermarket screens that are causing this issue! Mobile Phone Repairing © 2021. You have to remove the two holes that are painted on the back of the glass, right in the socket where the proximity sensor is placed. To perform a hard reset: Press and hold the Power button and the Home button at the same time Hold the buttons for at least 10 seconds or until the Apple logo shows up But it seems to function in the same way it used to. @iromanthomas. If sensor is covered, it might malfuntion, resulting in touch function not working … PCBA Tools & Equipment. Both phones were working fine. Is there a place to verify the problem? Scratch off the eyelets gently and should do the magic. I don't want to order full display replacement pre-assembled one. Family Hub: Proximity sensor not Working. The coil in conjunction with ferrite core induces a electromagnetic field. If these don't work, you can use "RecoveryTool Fix Recovery" to solve this problem. The proximity sensor is being triggered for no apparent reasons. Hope this helps someone, Amber Savoy I am so happy I found this thread. As I mentioned above that Most Mobile Phone Repairing Technicians will use some kind of Glue or Tape while Screen Replacement. I did notice that the proximity sensor was more of a tanish tent, instead of a pinkish/purple tent. in 99% of the Cases, this will Solve and Fix the Problem. Turn the iPhone On/Off. I’ve had 2 iphone 7 plus come in this week with front proximity sensor issues. A proximity sensor detects how close the phone is to an outside object, such as your ear. So if you are facing issues with the display staying on during a call, it is probably the proximity sensor not working properly. Make sure the pins have not backed out of the connector. }, 'google_translate_element'); So I transfer only the proximity/camera/ambient light sensor cable to the screen, ensure that each cable is properly seated and the issue is still present. 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Very frustrating! Although the Reset wipes out all information saved on your device, it also cleans out software errors that may cause the Proximity sensor to fail. As the frustration builds, I think maybe there's something wrong with the alignment of the proximity sensor and the small hole on the back of the bezel. Neal Thomas. Proximity Sensor Reset App Re-Calibrate your Android device's Proximity sensor configuration; if you have troubles like black screen during a calls or issue using any other application that require the Proximity sensor, this app can help you by calibrating the sensor values in few easy steps. Proximity sensor not working While calling screen doesn’t switch off when near hear. done deal, it's logical. Tried swapping our a few prox sensors and issue remains. This means that a component within your iPhone has fallen out and your Proximity sensor … 05/15/2017 by 100% Solution to Fix Proximity Sensor not Working in any Android Smartphone or iPhone. Learn Why your Smartphone Hangs and How to Stop Phone from Hanging. @astech. 08/30/2018 by I think there is issue in proximity sensor, it just doesn’t keep the phone’s screen off while on call. I had an old work phone for 3 years with a Gorilla Glass screen and never had one scratch. I've been trawling through the forums for a couple days now to see if anyone has come up with a solution to, or a reason why Samsung doesn't leave the proximity sensor on while the always on display is active anymore (since the Note S10). This worked for me. Update your phone ; On the other hand, a system bug lying around the system from the last system update might cause the proximity sensor not to work. I never enjoy replacing parts for free but we always keep our customers happy. I'm the lead device repair technician at my local batteries plus bulbs. As Amber said it is usually the screens, not the sensor. electronics, Your email address will not be published. Released September 16, 2016. It occurs when Motion sensor is not working. type in *#0*# to open up the test panel and choose Sensor and let the test run. Your iPhone screen is not shutting off when you hold your phone up to your ear during a call. The one you had must not have had the hole cut out correctly around the notch & proximity sensor. The problem is not that the screen is "somehow" rendering the proximity sensor useless, the problem is that, if you look closely enough, you will see that the transparent holes on the screen that the proximity sensor use are not "centered" in the socket. If the screen you took off is working, check the proximity on that one. These solutions apply to all Models of the iPhone and All Brands of Android Smartphone including – Samsung, Realme, Oppo, Huawei, Xiaomi / Redmi, LG, Motorola, Mobicel, Lenovo, Nokia etc. One problem with this business is the refurbished screens are not very good. Therefore, the proximity sensor is not working. So I'm assuming the previous screen was a defect, MANO BAALB I’ve had 2 7 plus come in this week both with front proximity issues. I think I have finally figured this out. Usually i can rely on my prior knowledge or google to provide me with an answer but I'm stuck. On the passenger door the proximity sensor stopped working. Ask the technician to check the Sensor Connector to the Main PCB and also Check if some Glue or Tape or Paint is Blocking the Sensor. This feature is used to disable the Touchscreen when we receive a Phone Call and the phone is held near our Ear to Avoid any Unintentional Input. Change the case or do not use any at all. This signal is used to drive the coil. I just solved this issue! Aziz Esmail. Little issues like this just really bug me. Aziz Esmail. S20 FE Proximity Sensor NOT WORKING 10-23-2020 06:53 PM The primary function of a cell phone is to TALK ON THE PHONE. This is a common problem I am running into with screens. But if you are facing the problem after Screen Replacement, then chances are the something is blocking the Proximity Sensor. So here it is, super simple. I just solved this issue!! Remove the case and try using the phone without it. Sounds like a new cable. Accessibility. I replaced the front facing camera on two different i7+ and still the proximity sensor does not work! If the problem is still there then the sensor might be faulty. Please show us pictures or a video of how you do this, Correctly that it's poor fabrication. Santosh possesses vast experience in the field of This sounds like a possible board issue. The proximity sensor is too sensitive. All other items work on the door mirror/window. The proximity sensor is a small light-based sensor located near to the earpiece of your device, which will power off the display when you are on a call. A force or soft reset seemed to fix it. So when she brought it back in, I was like, yes this will be so easy. If debris or dust enter the holes, sensors stop working. I know the sensor has been moved behind the screen. please help. This is really a more brutal version of the first solution. 08/15/2018 by If you just installed a Screen Protector Glass before the Sensor Problem Occurred, make sure the Glass is for your Model and is Installed Properly. 08/19/2018 by Now you know that sensor is good, so if you have an issue with the proximity sensor going forward you know it is the screen. This sensing is done to reduce display power consumption while you're on a call by turning off the LCD backlight. Proximity sensor during call" feature. Re-seat the cable and still unresponsive. PS: If you found this Article Useful, then Please Share with Others in your Social Profile so that Others can also Learn. Make sure that the connectors and pins for the proximity sensors are not contaminated. Something on the board must burn out. © 2021 iFixit — Licensed under Creative Commons — Privacy — Also yeah, $40 sucks, but it's a small price against someone who demands you buy them a whole new phone. Another solution to fix proximity sensor not working during call is a Factory Data Reset. I say that to address that I am experienced in fixing all models of iPhones and have not had this issue with any iPhone 7 or 7 Plus. Kindly check for the latest update on your phone by going to Settings >> System >> System Update >> Online update. Thank you! There is a possibility that your G5’s case is not allowing the proximity sensors to work properly. Apparently the way they painted it on the replacement screen blocks the sensor so it doesn't register anything, but after scratching it you can see the little sensor "eyes" through the hole on the front. in 99% Cases this will Solve and Fix the Problem. @azizrepairs. I am having the exact same issue and it is so frustrating I can't fix it, What holes do you remove ?? I had the same issues after replacing a screen I could not figure out what was the problem but there is a detail I change to make it work again, I have added back the steel shield the one that come with 3 screws that Im not use to put back especially with iPhone they make those screw so tiny. function googleTranslateElementInit() { Notify me of follow-up comments by email. I'm having the same problem. Proximity sensor not working in Redmi Note 8 Pro. Soft Reboot the phone by turning it Off and On. Terms — Yeah I transferred the proximity cable to a new screen and no luck. So I dont know maybe it is a bug or Im lucky, So you steal a customer's shield plate because "the screws are tiny"? Some users said this solution can be quite handy when iPhone proximity sensor not working. If you are facing the problem, don’t worry I am going to share with you the easiest way to fix the proximity sensor on your device. Therefore, the proximity sensor is not working. One of those time being when I was a noobie and held the proximity over the heat gun just a little bit too long. Okay everyone. However, after updating to ios 11.3, irrespecive of whether i get a phone or not, proximity sensor is ON always. After watching many youtube vids and reading alot of android websites it dawned on me to look at my old phone and see if I missed something and sure enough I did. Call Mute, hold etc. Yeah there's always gonna be that one phone out of the bunch that does something weird. You'd think by replacing thr FFC that would solve the it.. I am thinking of switching vendors but the one I use can get me parts delivered next day and has great prices. WTF, 07/13/2017 by Do this first with every IPhone 7? Santosh is an Electronics Geek, Blogger, Young I had this same problem on My iPhone. I would love to buy the higher quality screens but then I am not competitive. Your boss should be understanding. A proximity sensor is located at the top of smartphones. Thanks StevenSeagal:))). }. It seems like it is a common problem. Otherwise either Update of Flash the Software and Check. I am after going through 3 screens to get one that worked. hi sir my name is chanda. pageLanguage: 'en' White screens will need white out. 07/13/2017 by Working: An Inductive Proximity Sensor consists of an oscillator, a ferrite core with coil, a detector circuit, an output circuit, housing, and a cable or connector. To test the feature, place your palm or any object over the proximity sensor. Tips for Wireless Earbuds – Android or iPhone. I tried all the things I found on this site and others and nothing worked. Thank you LAR! telecommunication, Soldering, SMT, ESD Safety, Is there a switch to enable disable it? I've tried to turn it off and on again, and problem still exist. Perform “Proximity Sensor Test“. Oh will we shall see. However, have you tried a different display? So I get the generic but they cause me more labor. 07/03/2017 by A new screen solved the problem! iPhone factory reset is a little … Neal Thomas They are close to the dynamics and look like small holes under screen glass. its screen off during the call. Keep visiting for daily dose of Tips and Tutorials. Aziz Esmail Most Mobile Phone Repairing Technicians will use some kind of Glue or Tape while Screen Replacement. Quick Tip. Read: How to Reset iPhone. 15286 34. The Proximity Sensor Not Working is Not a Very Common Problem but it Happens Sometimes. If you don't have your old phone you can purchase a proximity sensor lens cover. But it Happens Sometimes phone up to your ear we pick up the phone update... 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